Note :  If the message says "mccCLOUD Download Error" then continue with the following solution .



There can be various reasons for a File Download Error :



1) Source : The source file does not exist on the internet website


Contact the Helpdesk to assist here



2) Enroute : The file is being blocked by your firewall or anti-virus


You can solutions in the following article :



3) Destination :  The directory where the file must be saved, does not exist or cannot be reached


Continue with the following solution :