The following error message shows when starting the application:



The EXE file is damaged or is missing. There are several reasons that may cause this kind of damage:

  • incomplete download of the update file
  • file has been corrupted after downloading
  • internet connection issues


To fix this, kindly follow on the steps below:


  • Open the UserData directory. 

            WINDOWS: The main desktop application is stored in the following root folder :


          C:\Users\%username%\AppData\Roaming\mccPILOTLOG\

    • you can copy / paste this link straight in the address bar of the file explorer

      MACOS: The application and data files are stored in :

          mccPILOTLOG/Userdata

    • go to your Mac Application list, look for mccPILOTLOG
    • right-mouse click (or [PC keyboard] Control + left-click or [Mac Keyboard] Apple Cmd + click)
    • choose “show package contents”
    • go to “Contents/Resource/Userdata”

  • Look for the file name XmlPrivate.xml
  • Open with any text editor software
  • Delete the data between <UpdateEXE> and </UpdateEXE> as shown below:
  • Save the file and relaunch the software.




If the issue persists, you may follow the steps below instead:

 

  • download the file from this link:
     Windows 7-8-10 
    http://mccpilotlog.net/mono/mccpilotlog.update.476.win.zip

     Mac 
    http://mccpilotlog.net/mono/mccpilotlog.update.476.mac.zip

  • unzip and drop the file to this directory:

     Windows 7-8-10 
    C:\Users\%username%\AppData\Roaming\mccPILOTLOG
    • you can copy paste the link directly to your file explorer
     
     Mac 
     go to your mac application list, look for mccPILOTLOG
    • right-mouse click (or [PC keyboard] Control + left-click or [Mac Keyboard] Apple Cmd + click)
    • choose “show package contents”
    • go to “Contents/Resource”

  • relaunch the software