You may encounter the following error message after initial installation or after receiving a new application update :
Try the following solutions :
1) Start the software from here; Windows START - mccPILOTLOG - mccPILOTLOG Update Installer
2) Start the software from the Desktop icon with a right mouse-click and choose 'Run as administrator'
If not successful, the continue with the following article to find the culprit and a solution :